Connecting a Custom Domain to Roo.bz

Time to Complete: 7 minutes

Connect a custom domain to your Roo.bz account to create branded short links for your business. This allows you to use your own domain for shortened URLs, which helps increase brand recognition and trust with your audience.

Key Learnings

Add a new custom domain within your Roo.bz settings
Configure the required CNAME records in your domain's cPanel
Use your branded domain in a Make.com automation

Prerequisites

A Roo.bz account
Access to your domain's cPanel or DNS management zone

Main Steps

1. Add Your Custom Domain in Roo.bz

1. From your Roo.bz dashboard, click your profile icon in the top-right corner and select Settings. 2. In the left-hand menu, click the Custom Domains tab. 3. Click the Add Domain to get started button.

The "Create a Custom Domain" screen.

4. In the Custom Domain field, enter the subdomain you want to use, for example, "l.davidzisner.pro". 5. Click Next. Roo.bz will generate the DNS records you need.

The two CNAME records required to connect your domain.

2. Configure DNS Records in cPanel

1. In a new browser tab, navigate to your domain's cPanel and open the Zone Editor. 2. From your Roo.bz tab, copy the Name of the first CNAME record. 3. In cPanel, find your domain and click + CNAME Record.

The "Add a CNAME Record" modal in cPanel.

4. Paste the copied value into the name field. 5. Return to Roo.bz and copy the Value for the first record. 6. Paste the value into the CNAME field in cPanel and click Add a CNAME Record. 7. Repeat steps 2-6 for the second CNAME record provided by Roo.bz.

Note: Hosting providers may format CNAME names differently. Some may require you to remove the domain part (e.g., davidzisner.pro) or the trailing dot from the name.

3. Verify Your Domain in Roo.bz

1. Return to the Roo.bz "Connect your domain" page and click Verify. 2. You will be taken to a page confirming that verification is in progress. Click View your domains. 3. Your domain will be listed with a "Verification Pending" status.

The Custom Domains page showing the "Verification Pending" status.

4. You will receive an email from support@roo.bz once the verification is complete.

The confirmation email notifying you that the domain is ready.

5. After receiving the email, refresh the Custom Domains page in Roo.bz. The status will change to "Verified".

The Custom Domains page showing the "Verified" status.

Note: DNS propagation can sometimes take up to 24 hours.

4. Use Your Custom Domain in Make.com

1. In your Make.com scenario, open the settings for your Roo "Create URL" module. 2. Click the Domain dropdown and select your newly verified custom domain.

The Roo module in Make.com with the custom domain selected.

3. Click Save and run the module to generate a branded short link.

The output bubble in Make.com showing the successfully created branded link.

4. To create a link with a specific path, enter your desired text in the Custom Slug field, for example, "search".

A successful output using the custom slug "search".

5. To avoid errors if a custom slug is already taken, set the Alternative Slug dropdown to "Yes". This will automatically generate a random slug if your preferred one is unavailable.

The error message shown when a custom slug is already in use.

Troubleshooting: If you receive a "[400] Slug already in use" error, it means that slug has already been used for your domain. Enable the Alternative Slug option to prevent the automation from failing.

Success Indicators

The domain status changes to "Verified" on the Roo.bz Custom Domains page.
You receive a confirmation email from Roo.bz that your domain is ready.
Your custom domain appears as an option in the Domain dropdown in your Make.com module.
Short links created with your custom domain redirect correctly to the target URL.

Ready to get started?

Try Roo today and experience the power of smart link management!